Plesk is not accessible

Applies to:

Plesk 12.5 for Linux

Symptoms

  1. Plesk is not accessible due to stopped sw-engine service.
  2. sw-engine cannot be started:
# service sw-engine start
/usr/sbin/sw-engine-fpm: error while loading shared libraries: libxmlrpc_cpp.so.4: 
cannot open shared object file: No such file or directory

     3. Library libxmlrpc_cpp.so.4 is missing from the server:

# ls -l /usr/lib64/libxmlrpc_cpp.so.4*
#
  1. Package xmlrpc-c-c++-1.16.24-1210.1840.el6.x86_64.rpm is not installed:
# rpm -qa | grep xmlrpc
xmlrpc-c-1.16.24-1210.1840.el6.x86_64
xmlrpc-c-1.16.24-1210.1840.el6.i686
plesk-php70-xmlrpc-7.0.9-centos6.16072211.x86_64
xmlrpc-c-c++-1.16.24-1210.1840.el6.i686

Cause

Missing libxmlrpc_cpp.so.4 library.

Resolution

  1. Download xmlrpc-c-c++- package for the Linux distribution installed, e.g. for Centos6, 64-bit:
# wget ftp://fr2.rpmfind.net/linux/centos/6.8/os/x86_64/Packages/xmlrpc
-c-c++-1.16.24-1210.1840.el6.x86_64.rpm
  1. Install such package:
# rpm -ivh xmlrpc-c-c++-1.16.24-1210.1840.el6.x86_64.rpm
  1. Start sw-engine service
# service sw-engine start

 

 

Sushil Deshmukh

Sushil Deshmukh

Digital Marketing at ESDS
Intrigued by latest technology sushil is an avid technophile. writing about latest trends in technologies is what gives him pleasure.
Sushil Deshmukh

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