ESDS Knowledge Base

08
Jan

How To Reduce The Risk Factors In Data Center

In  my opinion, one of the main causes of failures occurring in the data center, is the human factor. According to the research, 70% of the problems of modern data centers are due to just the human factor.

Is it possible to reduce the likelihood of downtime in the equipment arising through the fault of employees? Specialists to work with staff came to the conclusion that this can be done if one adheres to the following, they have developed rules.

Protecting keys power failure:

In data centers, button power failure is usually found near the entrance to the premises. Most often, these buttons open and do not have the exact markings, often they can click on the error and thereby disable the entire data center from the power supply. Marking and restricting access to these buttons may prevent them from being accidentally pressed.

Written instructions:

Detailed written instructions to reduce or eliminate the risks associated with performing maintenance. It is desirable to organize the process of service so that staff can replace each other in case of a return to work for someone of them. Well-designed instruction will also help with the admission of new members.

Proper labeling of ingredients:

For proper and safe operation of power system, all switching devices must be labeled accordingly. The presence of instructions and proper labeling provides dual control of the data center .

Serial technological regime:

Sometimes administrators data centers remain vigilant if certain procedures are not in accordance with the instruction. For example, they forget or overlook the individual steps, or performing the whole procedure from memory and accidentally cut off the equipment. Therefore, when performing any procedure, all personnel must strictly observe the developed technological regime. You can print out and hang on the wall instructions or descriptions of individual actions.

Current training:

Ensure all persons having access to the data center, including IT professionals, security officers and maintenance personnel, basic information about the hardware in order to prevent its erroneous disconnection.

Rules for safe access:

The access rules that provide support for all visitors, for example, suppliers, allow administrators of data centers to keep abreast of all visits.

The introduction of rules for the use of food and beverages:

Liquids are most dangerous because if they hit on the hardware, it may cause malfunction or even a short circuit. The best way to alert about the requirements for food and drink is to place ads next to the door of the data center with an indication of the nature and extent of these requirements.

Preventing the spread of contaminants:

Dust inside servers and other computer equipment is extremely undesirable, since it can also disrupt their work. Basically, this problem can be solved by requiring employees to wear anti-static shoes or on a special mat in front of the Data Center Hosting. Packing and unpacking of equipment should also be made outside the data center. Contact with fibers of packaging material can also cause undesired operation center.

Following these simple rules greatly reduces the possibility of stopping the data center through the fault of employees working in it.

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