About the client
The Varachha bank, with more than 42,800 shareholders and 11 branches across Gujarat, is a banking association which by virtue instills a direct confidence in people of Surat/Gujarat with its well-planned technical infrastructure to assist people in need. A plan which is inclusive of attractive loans and deposit products, facilitated by online tools like RTGS, NEFT, SMS and Internet Banking is already under operation in the bank that was established in 1995. Fairly among the 1st to introduce Information Technology as against older banking systems and driving technology at the forefront, Varachha bank displays high concerns of reaching out to all customers and controlling authorities for their banking queries.
Challenge
High performance degradation was observed during few working hours when the data on local database servers was directed to the main database server i.e. the data-synchronization phase. The Co-operative banking society has its banking applications and database hosted in its own Data Center. Remote branches of the banks own application servers at their sites, where the banking applications are running and an identical trend is seen across all branches. Remote branches also have a local copy of database servers running on Oracle Express edition. All the branches exhibit Point-to-Point connectivity to the main Data Center, comprehensibly where the main database server of the bank is located. An approximate of two hours was under consumption every day at the data synchronization phase, where the sync of all data to the main database server was targeted. As a matter of fact, routine transactions were initially stored on a database installed on the local server at individual branch level. Once the transactions are authorized, a copy of local database is moved to the main database in their Datacenter. Now, this is exactly when the users' accounts would reflect the banking information at the ATMs.
Excessive load on the main database server was generated as thousands of users tried to access applications and fetch the data end of the day. Data access became problematic; the main database server took time to respond during those few hours as against the rest of the day. Considering the large amount of data generated within short amount of time at EOD, the defaulter protocol couldn't mitigate the delay encountered during such processing. The P2P bandwidth between branches was also allegedly falling short. Therefore, higher RPO was recorded. A deeper understanding of the pain areas brought out the need of a solution which commits to high RTO for fail over to DR Servers and a contrasting low RPO for data synchronization ensuring business continuity.
Solution
ESDS proposed a highly reliable and secured site where existing applications/database of the bank could be hosted under a fully managed environment, capable of continuously monitoring and managing their system architecture. In an accomplished server infrastructure at our Datacenter facility, we were premier in screening a solution exactly targeting their pain area and matching their requirement.
As promised, with periodic monitoring in the 24*7 work environment at our company, servers and networks of Varachha Co-op banking society are under keen observation. ESDS’s proprietary data center management solution continuously monitors the servers and network at the DR site through eMagic Software. An array of server health checkups are routinely performed to improve quality of service.
Targeted outcome was zero ATM disturbances which occurred at the day end. The banking society was benefitted from pay-per-go services offered by ESDS. The Varachha Bank cut its DBA costs as well as updated to newer technologies up front.
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