CloudSourcing: The Inevitable Outsourcing Model
The use of information technology as a competitive advantage is already out of the question because of its efficiency and necessity. Another issue now demands the attention and decisions on the part of CIO’s – the profound transformation experienced today, where the traditional models of provision are to live with offers based on cloud computing. The avalanche of new solutions and services available via the Internet and cloud model puts more “connected” new services, new lines and granular cost (or demand) into the hands of users. These services are noted for their ease of acquisition and speed of activation. Curbing the use of these solutions in the cloud means showing the user that the company or its governance processes in information technology are late and are very conservative.
The solution to meet the demands of internal customers with the speed and cost is appropriate to adapt the processes and solutions for use in cloud computing model. This is something similar to the services that the user already uses, but within the processes and security policies and provisioning defined by the company. Once that is done, control of the use of IT is to be rescued by CIOs and security mechanisms will regain their efficiency.
In this scenario, IT departments are looking for implementations of cloud applications customized to your environment. This migration planning for part of their environment or implementation of new applications in the cloud requires a use prior here consulting and provisioning prior to ensure lower costs, greater speed and efficiency in project implementation. This is where the Cloud Facilitators comes come in, companies specializing in analysis of the current scenario, considering the complexity of the production environment of IT companies. The Cloud Facilitators know how to turn this environment, or a portion thereof, for use of cloud-based models.
In addition, Cloud Facilitators are responsible for ensuring the security of information that travels on the corporate network and are now, in part, acting in an external environment (even in private cloud). Cloud Facilitators also manage the environments and provisioning between the traditional atmosphere and new environment implemented in the cloud. This process of outsourcing creates a new model of outsourcing that we are calling CloudSourcing.
Rather than make use of information technology, the implementation and use of cloud solutions by enterprises is changing the methods and processes of acquisition and deployment of IT. This happens primarily because the mechanisms for provisioning, purchases are made in periodic demands and are geographical (by area of interest). A second issue to be addressed is the fact that the cloud solution is governed by its acquisition contracts and at the same time, strict service levels (SLA).
Thus, today’s IT managers must have specialized tools to manage traditional contracts, outsourcing contracts and contracts for CloudSourcing. We are living in a transitional phase in which all these models can live together in harmony. One way the corporation meets the challenges of the present moment is to rely on the expertise of cloud facilitators. People ahead of these companies can help the CIO to carry out environmental management. This is done to ensure IT staff to deliver essential and summarized information that may allow monitoring of what happens, even to the point to understand what impact does the use of new technologies and providers make to increase efficiency of business results.
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