Category Archives: EnlightBot Chatbot

Why Social Media Chat Bots Are the Future of Communication

Way back in April 2016, Facebook CEO Mark Zuckerberg announced that third parties could use the FB messenger platform to create their own personal chatbot. This got everyone in the world talking about this artificially intelligent technology and ways to use it to leverage their business. Marketers were delighted since besides backend operations, chatbots could… Read More »

 

AI Enabled Chatbot – The NextGen Support Work Force! ESDS EnlightBot Leads the way!

AI Enabled Chatbot Artificial Intelligence (AI) has been on the driving seat of this change called as Digital Transformation and it is expected to rule the industries at large until 2020. Chatbot and conversational AI platforms are spear-heading the support system for the industries across. CIOs must quickly adopt and re-work on the support and… Read More »