GSL Case study

Disaster Recovery & Business Continuity Solution for Municipal Corporation of Greater Mumbai



The Municipal Corporation of Greater Mumbai (MCGM) is the primary agency responsible for urban governance in Greater Mumbai. It is one of the largest local governments in the Asian continent. In order to bring transparency and smooth collaboration within various departments of MCGM and for the benefit of the citizens, MCGM has embraced E-Governance and facilitates most essential citizen services through their Web Portal.


Considering the exponential rise in cyber threats and importance of Business Continuity Planning, the Municipal Corporation of Greater Mumbai (MCGM) took the decision of having a DR site set-up at off-site location with a partner that had the essential experience and knowledge. MCGM that runs a complex SAP Landscape had a distinct requirement list of a cost effective DR solution with a primary site in their own premises at Mumbai. It wanted a solution which was a replica of their SAP Landscape:

  • SAP (5 modules)
  • Enterprise Storage
  • Optimum IOPS to meet performance


ESDS, after carefully understanding the requirements, delivered a DR solution on Cloud. It not just helped them achieve up to 70% cost reduction in comparison to traditional DR, but also helped avoiding any downtime while the DR site was set-up. Disaster Recovery (DR) helps prevent either man-made or natural disasters from causing expensive service disruptions.

The solution components included:

  • Server Compute on Windows, AIX & RHEL OS platforms
  • Secure Connectivity solution between primary site to the DC
  • Fully managed services - OS, DB, Network and SAP Services
  • SAN Storage
  • DRM software

With ESDS DRaaS on scalable Cloud infrastructure, MCGM was able to secure its large SAP system and ensure continuity of their business. The benefits included:

  • Lower TCO
  • Upto 70% cost reduction against traditional DR
  • No CAPEX or upfront investment
  • Zero downtime to primary site during DR site setup