Mahatransco (Maharashtra State Electricity Transmission Company Limited - MSETCL), a wholly owned corporate entity under the Maharashtra Government, is the largest state transmission utility in the country which owns and operates most of Maharashtra’s Electric Power Transmission System. MSETCL operates a transmission network of 39871 circuit km of transmission lines and 559 EHV substations with 89178 MVA transformation capacity.
Soon after signing with their previous partners (Nxtgen) and using their services for colocation MSETCL realized cost had become a major part of concern. Managing high CAPEX had become tedious and cumbersome. Apart from cost, MSETCL was willing to get personalized hand-holding when it came to technical support.
The team surveyed ESDS’ Data Center and understood its Managed Services approach and experience. After enough research and comparison amongst various vendors, they got excellent feedback and rating about ESDS from acquaintances, government as well as other technology verticals. MSETCL could find the perfect match with ESDS for their cost, support and infrastructure requirements.
MSETCL was surprised by the way ESDS carried out the process of colocation. MSETCL’s expectations were surpassed when the whole process of migrating the huge landscape of SAP applications, mailing solutions, web applications was done securely in a matter of just two days.
Since MSETCL was now in ESDS’ hands, the technology teams went a mile ahead to deliver full-blown monitoring services through eMagic, an intelligent comprehensive data center monitoring suite, to ensure proactive monitoring for maximum security.Eventually, ESDS’ exuberant support helped MSETCL focus on core business operations.
Meanwhile, May 2017’s ransomware attack infected MSETCL’s complete mail exchange server. The technical team of ESDS began finding solutions and worked with an approach to help MSETCL overcome this situation as early as possible. The issue was resolved in 48 hours and the adoption of the solution was done in no time. ESDS also provided regular reporting as well as analysis of the health of the collocated server.