Indian Infrastructure
Your data never leaves Indian soil. Six Tier-III data centers across Mumbai, Nashik, Bengaluru, Chennai, Noida and Mohali owned, operated and audited inside the country.
End-to-End Managed Services for Complex IT Systems
The difference between managed and truly managed is measured in the minutes between a breach and a disaster and who picks up when you call at 3 AM. 20 years of unbroken operational ownership. Cloud, Data Centre, Security, DevOps, Consulting, DR. Every layer. Every hour. One partner. One SLA.
Outcomes We Own
1100
+
Enterprises managed · started growing instead of firefighting
26.5
k
Devices under SOC watch · no alert ignored, no device dark
2.8
M +
Security events neutralized · they end at our wall
150
+
SAP environments managed · deepest in Indian cloud
20
+
Years of Operational heritage · before "managed services" was a category
₹250 Crore
That's What Your Board Is Now Personally Liable For
If Your Data Isn't Protected the Right Way
India's Digital Personal Data Protection Act, 2025 Rules have changed everything. The era of regulatory leniency is over. The DPDP Act has replaced negligence based liability with absolute, non-delegable accountability. Your board doesn't just face fines anymore it faces fiduciary responsibility for every processor failure in your IT chain. And the RBI, SEBI and IRDAI enforce their own parallel localization mandates on top.
- ₹250cr Maximum penalty : For failing to implement reasonable security safeguards. Section 8(5), DPDP Act 2023 · enforced under 2025 Rules
- ₹200cr Breach notification : For failing to notify the Data Protection Board or affected principals of a breach. Section 8(6), within mandated timelines
- RBI · SEBI · IRDAI Sectoral overlays : Parallel data-localization mandates layered on top every regulated industry, separately. BFSI, capital markets, insurance · all enforced concurrently
ESDS Managed IT Services is built from the ground up for Indian sovereignty
Four pillars. No exceptions. No offshore caveats. No fine print.
Indian Operations
Every engineer. Every SOC analyst. Every DBA. India-based, India-accountable. No offshore shifts, no follow-the-sun handoffs, no mystery teams behind a ticket queue.
Indian Regulatory Alignment
DPDP, RBI, SEBI, IRDAI, ISO 27001, SOC 2. Compliance is built in, not bolted on. Every framework that governs your data is already embedded in how we manage it.
One Jurisdiction
No cross-border hand-offs. No ambiguous SLAs. No jurisdiction gaps. When a regulator asks, the chain of custody is short, signed and Indian.
They Call It Shared Responsibility
We Call It What It Actually Is Your Problem
What 'shared responsibility' looks like
- Platform managed, OS your problem.
- Security tools provided, Configuration your problem.
- DR infrastructure available, Testing your problem.
- Support team available, Timezone your problem.
- Multiple vendors, Finger-pointing your problem.
What ESDS ownership looks like
- Infrastructure to application layer ours.
- SOC, WAF, EDR, DLP designed, deployed, monitored by us.
- Automated failover, Regular DR drills. Audit reports included.
- India based engineers, Your timezone. Always.
- One partner, One SLA, One call.
End-to-end managed service Ecosystem
Twenty-eight services. Five categories. One SLA. Filter to see what you'd hand off and what we'd own end-to-end.
ESDS Cloud Managed OperationsEnd-to-end ownership of ESDS-hosted workloads.
Poly Cloud (Multi-Cloud) ManagementSingle pane across AWS, Azure, GCP and ESDS.
On-Premises Infrastructure ManagementYour DC, our team fully outsourced
operations.
Data Center Migration IT & Non-ITLift, shift and re-platform with zero
ambiguity.
DC Infrastructure OperationsPower, cooling, network, racks under our SLA.
DC Non-IT Managed ServicesFacility, BMS, fire, physical access all of it.
Data Center AuditsIndependent review of DC posture and gaps.
DC Infrastructure Build ConsultancyDesign power, cooling, layout to Tier-III/IV.
DC IT Build ConsultancyCompute, storage, network architecture from scratch.
DC Non-IT Setup ConsultingFacility readiness for new or expanded sites.
Kubernetes & OpenShift Cluster Setup & ManagementBuild, harden, observe
production from day one.
Application Code Review Including Security AuditSAST, DAST, manual review · before it
ships.
SOC & Threat IntelligenceThreat feeds, hunting, contextual triage.
24×7 Security Operations CentreEyes-on-glass, every minute, year-round.
Security Insight ServicesContinuous posture analytics and reporting.
Eagle Eye Threat MonitoringBehaviour-based detection across the estate.
VAPT — Vulnerability Assessment & Pen-TestScheduled, ad-hoc and pre-launch
coverage.
Dark Web MonitoringKnow before they strike leaked credentials, IP, mentions.
Brand Protection ServicesPhishing kits, lookalike domains, social impersonation.
SOC Build & ManagementStand up your own SOC or have us run it.
Managed EDR End point Detection & ResponseEvery laptop, server, container under
watch.
Managed DLP Data Loss PreventionTagging, blocking and audit trails for sensitive
data.
Privileged Access Management (PAM)Just-in-time access, full session recording.
Incident Command & CERT ServicesIndia's regulatory framework, fully covered.
Anti-Ransomware ServicesPrevention, detection, containment · drilled.
Backup as a Service (BaaS)Automated, tested, auditable never just configured.
Business Continuity Planning (BCP) ManagementPlans that survive contact with
reality.
SD-WAN ServicesIntelligent, resilient network architecture.
Five Things Every Enterprise Deserves From a Managed IT Partner
Most don't get all five, Our clients get every single one.
Full-Stack Ownership
Infrastructure. OS. Database. Application monitoring. Security. DR. Every layer under one SLA. The only thing you manage is your business.
A Named Human, Not a Ticket Queue.
A dedicated TAM who knows your stack before the crisis hits. When something breaks at 3 AM, you call a person one who already knows your SAP landscape and DR config.
India-First, Always.
Every SOC analyst. Every DBA. Every network engineer. Based in India. Operating in your timezone. Accountable under Indian jurisdiction.
One SLA. No Gaps.No Finger-Pointing.
99.995% uptime. P1 - 15 minutes. P2 - 30 minutes. ESDS owns the data centres, the cloud platform, and the managed services layer. One partner, one accountability.
Compliance Built In, Not Bolted On.
DPDP 2025. RBI Master Directions. SEBI Cloud Framework. IRDAI mandates. ISO 27001. SOC 2. Embedded in how we operate not addressed after the audit letter.
1,100 Enterprises Made the Decision
Here's What They Found on the Other Side
Subodh Nair
ELGi Equipments Limited
Zero downtime. Years of flawless operations. When we evaluated providers on pricing, scalability and support ESDS wasn't just competitive. They were in a different category entirely.
CFO
Span Healthcare Pvt. Ltd.
In healthcare, IT failure is patient risk. ESDS delivered 24×7 reliability, eliminated our operational IT exposure and gave our board the data security assurance that regulators and our conscience demand.
Leadership
Surfa Coats (India) Pvt. Ltd.
ESDS didn't just execute projects. They anticipated problems we hadn't named yet. From IoT integration to near-line DR their infrastructure, their expertise and their people changed what we thought was possible.
No case studies match this filter.
The Questions That Separate the Informed Buyer From the Expensive Mistake.
01
What does "full-stack managed" actually mean in practice?
ESDS owns the outcome at every layer. Physical infrastructure, operating system, database administration, application performance monitoring, security operations and disaster recovery all under one SLA, managed by one partner. You don't manage patches. You don't manage backups. You don't manage security configuration. We do. Your IT team focuses on business outcomes.
02
How is ESDS different from Non-sovereign managed services providers?
Global SIs and Non-sovereign managed services providers operate shared-responsibility models they manage platforms while you manage OS, patching, configuration and security. Their delivery is often offshore, across multiple timezones, under split SLAs that create finger-pointing when something fails. ESDS delivers full-stack managed services from Indian infrastructure, operated by Indian engineers, under a single SLA with a named TAM who answers when you call. The accountability is total. Not distributed.
03
How does ESDS handle cIndia's DPDP compliance requirements?
DPDP 2025 Rules impose absolute, non-delegable accountability on every data fiduciary. Because ESDS operates entirely on Indian infrastructure with Indian engineers under Indian governance your managed services chain has no cross-border exposure, no jurisdiction gaps and no offshore hand-offs to audit. Compliance isn't a feature we add. It's the architecture we operate.
04
What are your SLA response commitments?
99.995% infrastructure uptime. P1 Critical — 15-minute response and escalation. P2 High — 30 minutes. P3 Medium - 2 hours. P4 Low - 8 hours. Named Technical Account Manager for all enterprise accounts. Quarterly business reviews. Full audit-ready incident reporting.
05
Can you manage infrastructure that isn't hosted with ESDS?
Yes. ESDS provides managed services across on-premises, hyperscaler-hosted and hybrid environments. We start with a free IT assessment mapping your current stack, identifying every shared-responsibility gap and designing a managed-services scope with zero ambiguity before any commitment.
06
How does your SOC respond to a live security incident?
Detection triggers immediate automated isolation of the affected vector. A named SOC engineer is assigned within the P1 SLA window. A remediation playbook is activated. Your TAM is notified. Post-incident, you receive a full audit report cause, timeline, containment actions and preventive recommendations. Alerts don't sit in a queue. Incidents are owned.
