{"id":2594,"date":"2015-03-04T06:46:43","date_gmt":"2015-03-04T06:46:43","guid":{"rendered":"http:\/\/www.esds.co.in\/kb\/?p=2594"},"modified":"2015-03-04T06:46:43","modified_gmt":"2015-03-04T06:46:43","slug":"resolving-501550-error-in-round-cube-webmail-cpanel","status":"publish","type":"post","link":"https:\/\/www.esds.co.in\/kb\/resolving-501550-error-in-round-cube-webmail-cpanel\/","title":{"rendered":"Resolving 501\/550 Error in Round Cube Webmail (cPanel)"},"content":{"rendered":"<p>To resolve the error 501 or 550 when trying to send an email via Round Cube webmail, is very simple, just perform the below steps carefully:<\/p>\n<p>1. Open your Round Cube webmail.<br \/>\n2. Click on &#8216;Personal Settings&#8217; option in the upper right of the screen.<br \/>\n3. Click the &#8220;Identities&#8221;, check for any identity created if you did not create an identity by clicking on the option &#8216;New Identity&#8217;, which is located on the left just below the screen and enter the identity information with the correct email.<\/p>\n<p>The error 550 is related to an incorrect identity, that is, if the email in question to call test@email.com within the webmail in the e-mail identities must be test@email.com. (exactly as is the e-mail in which you accessed the webmail), otherwise the 550 error occurs.<\/p>\n<p>After performing these steps make new tests, if the problem persists please contact us:<\/p>\n<p><strong>Email: support@esds.co.in <\/strong><br \/>\n<strong>Customer Center: <a href=\"https:\/\/www.esds.co.in\/support.php\" target=\"_blank\">https:\/\/www.esds.co.in\/support.php<\/a><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To resolve the error 501 or 550 when trying to send an email via Round Cube webmail, is very simple, just perform the below steps carefully: 1. Open your Round Cube webmail. 2. Click on &#8216;Personal Settings&#8217; option in the upper right of the screen. 3. Click the &#8220;Identities&#8221;, check for any identity created if&#8230; <\/p>\n<div class=\"clear\"><\/div>\n<p><a href=\"https:\/\/www.esds.co.in\/kb\/resolving-501550-error-in-round-cube-webmail-cpanel\/\" class=\"gdlr-button small excerpt-read-more\">Read More<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[581],"tags":[],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.9.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Resolving 501\/550 Error in Round Cube Webmail (cPanel)<\/title>\n<meta name=\"description\" content=\"Tutorial on how you can resolve 501\/550 Error in Round Cube Webmail (cPanel).\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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