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Windows L1 Tech Associate

  • Required Educational Qualification :
    BE (IT, Computers)/Btech /MCA/MCM/MCS, Any graduate with MCSA, MCP Certification
  • Work Type :
    Full Time
  • Work Experience (in Years):
    0-2 years
  • Job Location :
Job Description:
  • Standard installation, configuration, and maintenance of Exchange/Lync communication version 2010/2013
  • Deploying Exchange, Lync and its integration.
  • Exchange DAG monitoring and its troubleshooting.
  • Multi-tier Exchange, Lync deployment, troubleshooting.
  • Exchange performance tuning, SAN certificate request/installation.
  • Server maintenance based on updates, data usage, and antivirus requirements.
  • Exchange related DNS record creation and modification.
  • Customer support based on change requests, uptime, performance related issues, and access.
  • Work closely with the Project and support team on architecture designing and deployment.
  • Documenting solution on all issues in an internal knowledge base system to appropriate level of detail
  • Secure Exchange, Lync servers by delegating appropriate system access levels.
Desired Skills & Experience:
  • Working knowledge of firewalls rules related to Exchange, Lync
  • Ability to implement automated solutions (PowerShell and/or batch scripting)
  • Combined design and support/administration experience in Windows Server 2008/R2/2012/R2 platforms for Exchange and Lync, including Active Directory site-to-site replication.
  • Complete knowledge of administration of Secure Socket Layer (SSL) certificates (HTTPS)
  • Additional advantage on experience with Exchange DAG environment.
  • Experience with Exchange in hosting mode will be an additional advantage.
  • Thorough understanding of mail flow and its troubleshooting.
  • Work independently as well as in a team environment.
  • Microsoft Certification.