{"id":6281,"date":"2015-07-17T06:51:43","date_gmt":"2015-07-17T06:51:43","guid":{"rendered":"http:\/\/www.esds.co.in\/blog\/?p=6281"},"modified":"2018-05-22T10:25:54","modified_gmt":"2018-05-22T10:25:54","slug":"why-cios-are-still-inclined-to-itil-to-align-it-with-business","status":"publish","type":"post","link":"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/","title":{"rendered":"Why CIOs are still inclined to ITIL to align IT with Business?"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-6282 size-full\" src=\"https:\/\/www.esds.co.in\/blog\/wp-content\/uploads\/2015\/07\/ITIL-Framework.png\" alt=\"ITIL Framework\" width=\"674\" height=\"370\" srcset=\"https:\/\/www.esds.co.in\/blog\/wp-content\/uploads\/2015\/07\/ITIL-Framework.png 674w, https:\/\/www.esds.co.in\/blog\/wp-content\/uploads\/2015\/07\/ITIL-Framework-300x165.png 300w, https:\/\/www.esds.co.in\/blog\/wp-content\/uploads\/2015\/07\/ITIL-Framework-660x362.png 660w\" sizes=\"auto, (max-width: 674px) 100vw, 674px\" \/><\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/#Summary\" >Summary:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/#Presentation\" >Presentation:<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/#About_ITIL\" >About ITIL<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/#The_ITIL_V3_Framework_is_categorized_into_5\" >The ITIL V3 Framework is categorized into 5<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/#1_Service_Strategy\" >1. Service Strategy:<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/#2_Service_Design\" >2. Service Design<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/#3_Service_Operation\" >3. Service Operation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/#4_Service_Transition\" >4. Service Transition<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/#5_Continual_Service_Improvement\" >5. Continual Service Improvement<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/#Benefits_of_ITIL_Framework\" >Benefits of ITIL Framework<\/a><\/li><\/ul><\/nav><\/div>\n\n<h3><span class=\"ez-toc-section\" id=\"Summary\"><\/span>Summary:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">DCIM tools or you can say software and hardware management has become trending hot topics in the market of <a href=\"https:\/\/www.esds.co.in\/our-datacenter\"><strong>data centers<\/strong><\/a>. And simultaneously are these infrastructure management tools compliant with standards set by ITIL is also increasingly a major part of the discussion point among many CIOs of the industry.<\/p>\n<p style=\"text-align: justify;\">Does <a href=\"https:\/\/www.esds.co.in\/blog\/dcim-tool-emagic-a-pick-of-data-center-managers\/\"><strong><span id=\"0c412f62-91be-4d13-a638-c1928fdbee04\" class=\"GINGER_SOFTWARE_mark\">eMagic<\/span> DCIM<\/strong><\/a> complies with ITIL standards? The answer is yes. But you might think why CIOs <span id=\"f8ad4f06-5d9f-4501-83fc-beae5854c6d8\" class=\"GINGER_SOFTWARE_mark\">are giving<\/span> so much <span id=\"dad5d947-d1d6-4b6b-913d-b2916bdd4438\" class=\"GINGER_SOFTWARE_mark\">weightage<\/span> to this certification. Let\u2019s find the answers together!<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Presentation\"><\/span>Presentation:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">The ambition of an aligned information system within a business depends on the ability of IT to deliver new services based on a reliable and organized approach. The latter cannot exist in a sustainable manner, only through mastery of production implementation phases, control and validation. The objective is quite straightforward, understand better and concretely transform processes that support the standard business processes.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"About_ITIL\"><\/span>About ITIL<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">ITIL (in-short: information library of the IT) has become in recent years a worldwide reference about best practices dedicated to IT industry.<\/p>\n<p style=\"text-align: justify;\">ITIL is a framework of references from sectors bringing together public and private, in a set of guidelines, best practices in IT service management. The goal of ITIL is to provide IT departments with tools and documents, enabling them to improve the quality of their services. The previous ITIL Version 2 (V2) has undergone transformation and became a major ITIL V3.<\/p>\n<p style=\"text-align: justify;\">ITIL Version 3 (V3) is an important development. This makeover has transformed the guide; it can\u2019t only provide excellent service, but also to be the most innovative and the best in its class. At the same time, the interface between the old and the new version is transparent, so that users do not have to reinvent the wheel for passing the V3. V3 allows users to build on the successes of V2, while managing IT services.<\/p>\n<p style=\"text-align: justify;\">ITIL V3 is a first major update since 2007 \u2013 it addresses a wide range of issues raised in the paper change control and resolve errors and inconsistencies in the texts and diagrams through the entire series. For information, this version is an update and not a new version.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_ITIL_V3_Framework_is_categorized_into_5\"><\/span>The ITIL V3 Framework is categorized into 5<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"1_Service_Strategy\"><\/span>1. Service Strategy:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">The main objective is to specify that each stage of the service provides a comprehensive view of the strategy of services and its activities.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Service_Design\"><\/span>2. Service Design<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">The objective is to provide guidance for the management level of service design, including all related activities of the service.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Service_Operation\"><\/span>3. Service Operation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">It describes the management level, operating services, principles of the service operation, operation processes and related activities.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Service_Transition\"><\/span>4. Service Transition<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">Focus upon the management-oriented view of the transition services, providing guidance and process activities for transitioning services into the business environment.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Continual_Service_Improvement\"><\/span>5. Continual Service Improvement<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p style=\"text-align: justify;\">Introduce a complete view of the continuous improvement of services and activities to align and realign IT services continuously to changing business needs by identifying and implementing improvements to IT services that support business processes.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Benefits_of_ITIL_Framework\"><\/span>Benefits of ITIL Framework<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p style=\"text-align: justify;\">ITIL provides a systematic and professional approach to the management of the provision of services. The undeniable success of ITIL with businesses and government agencies can be explained by several reasons:<\/p>\n<p>* Cost reduction.<\/p>\n<p>* Improved IT services through the use of testing and proven best practices.<\/p>\n<p>* Users\u2019 satisfaction (staff and customers).<\/p>\n<p>* Standards and Guides.<\/p>\n<p>* Continuous improvement of quality and productivity.<\/p>\n<p>* Better use of skills and experience.<\/p>\n<p>* Improved delivery of third party services through the specification of ITIL and ISO 20000 as the standard for providing services in procurement services.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Summary: DCIM tools or you can say software and hardware management has become trending hot topics in the market of data centers. And simultaneously are these infrastructure management tools compliant with standards set by ITIL is also increasingly a major part of the discussion point among many CIOs of the industry. Does eMagic DCIM complies&#8230; <\/p>\n<div class=\"clear\"><\/div>\n<p><a href=\"https:\/\/www.esds.co.in\/blog\/why-cios-are-still-inclined-to-itil-to-align-it-with-business\/\" class=\"gdlr-button small excerpt-read-more\">Read More<\/a><\/p>\n","protected":false},"author":24,"featured_media":6282,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[1216],"class_list":["post-6281","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-data-centers","tag-dcim"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/posts\/6281","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/users\/24"}],"replies":[{"embeddable":true,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/comments?post=6281"}],"version-history":[{"count":9,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/posts\/6281\/revisions"}],"predecessor-version":[{"id":9059,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/posts\/6281\/revisions\/9059"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/media\/6282"}],"wp:attachment":[{"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/media?parent=6281"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/categories?post=6281"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/tags?post=6281"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}