{"id":10780,"date":"2019-09-04T09:19:22","date_gmt":"2019-09-04T09:19:22","guid":{"rendered":"http:\/\/www.esds.co.in\/blog\/?p=10780"},"modified":"2019-09-04T10:59:30","modified_gmt":"2019-09-04T10:59:30","slug":"how-the-insurance-industry-is-embracing-digital-transformation","status":"publish","type":"post","link":"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/","title":{"rendered":"How the Insurance Industry Is Embracing Digital Transformation"},"content":{"rendered":"<p style=\"text-align: justify;\">The insurance industry is gaining benefits of <a href=\"https:\/\/www.esds.co.in\/blog\/trendsetters-of-digital-transformation\/\"><strong>digital transformation<\/strong><\/a> in several ways to mitigate the complex challenges that the industry faces from consumers, regulatory and digital landscapes. The leaders in this industry are looking to develop digital enterprise portals that can be built to meet future needs.<\/p><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_76 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#Benefits_of_DX_to_Insurance_Companies\" >Benefits of DX to Insurance\nCompanies<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#i_Easy_Comparison\" >i. Easy Comparison<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#ii_Self-serviced_Dashboards\" >ii. Self-serviced Dashboards<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#iii_Advanced_Analytics\" >iii. Advanced Analytics<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#Phases_of_DX_in_Insurance\" >Phases of DX in Insurance<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#1_Evolving\" >1. Evolving:&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#2_Matured\" >2. Matured:&nbsp;<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#3_Optimized\" >3. Optimized:&nbsp;<\/a><\/li><\/ul><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#Technological_Trends_in_Insurance\" >Technological Trends in Insurance<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#i_Artificial_Intelligence\" >i. Artificial Intelligence<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#ii_Machine_Learning\" >ii. Machine Learning<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#iii_IoT\" >iii. IoT<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#Below_are_the_top-5_digital_transformation_challenges_that_insurers_face_today\" >Below are the top-5 digital\ntransformation challenges that insurers face today-<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#1_Business_Growth_Through_Customer_Experience\" >1. Business Growth Through\nCustomer Experience<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#2_Pacing_Up_Time-to-Market_and_Beating_Insurtech_Competitors\" >2. Pacing Up Time-to-Market and\nBeating Insurtech Competitors<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#3_Delivering_Seamless_Experience_Across_Nations\" >3. Delivering Seamless Experience\nAcross Nations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#4_Ensuring_a_Connected_Digital_Ecosystem\" >4. Ensuring a Connected Digital\nEcosystem<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/#5_Maintaining_Legacy_Systems_and_Increasing_Backlogs\" >5. Maintaining Legacy Systems and\nIncreasing Backlogs<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Benefits_of_DX_to_Insurance_Companies\"><\/span><strong>Benefits of DX to Insurance\nCompanies<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"i_Easy_Comparison\"><\/span><strong>i. Easy Comparison<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">A key benefit of digitization for customers present in the insurance industry includes the availability of a self-service model. The customers today are defined as being present on &#8220;omnichannel&#8221;. The customers research the products online and then discuss with their closed ones using social media to gain some recommendations rather than going for buying through retail locations.&nbsp;<\/p>\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ii_Self-serviced_Dashboards\"><\/span><strong>ii. Self-serviced Dashboards<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">The self-serviced dashboards have made it easier for the customers to decrypt the complicated insurance policies, calculate monthly premiums. These options are going to have a significant impact on the customer&#8217;s longer-term financial future and plans. The complicated coverage costs of the policies can now be virtually seen, thereby, helping the customers to understand the change rates and determining the best plans. Digitization also helps in making it easier for tracking the growing speed of their policies.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"iii_Advanced_Analytics\"><\/span><strong>iii. Advanced Analytics<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">The insurance companies are using advanced analytics to gain insights on the needs and preferences of their customers. Advanced analytics also offer the insurance providers and customers to tackle fraudulent claims by building a superior system to detect the frauds by using big data analytics.<\/p>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Phases_of_DX_in_Insurance\"><\/span><strong>Phases of DX in Insurance<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<p style=\"text-align: justify;\">Insurance companies have begun their seamless transformation to the digital insurance providers with the help of a phased roadmap. They&#8217;re assessing their current situations, systems, and infrastructure for planning out which processes and part of businesses need to be moved to the digital landscape. This has proved to be of great help, as it helps the insurance firms in prioritizing the investments and thereby building digital workplaces built for future needs.<\/p>\n<p><a href=\"https:\/\/medium.com\/@NitinVerma_55410\/smart-insurers-in-the-age-of-digital-5a0342efdde8\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-10785 size-full\" src=\"https:\/\/www.esds.co.in\/blog\/wp-content\/uploads\/2019\/09\/1236.png\" alt=\"\" width=\"524\" height=\"411\" srcset=\"https:\/\/www.esds.co.in\/blog\/wp-content\/uploads\/2019\/09\/1236.png 524w, https:\/\/www.esds.co.in\/blog\/wp-content\/uploads\/2019\/09\/1236-150x118.png 150w, https:\/\/www.esds.co.in\/blog\/wp-content\/uploads\/2019\/09\/1236-300x235.png 300w\" sizes=\"auto, (max-width: 524px) 100vw, 524px\" \/><\/a><\/p>\n<p style=\"text-align: center;\"><a href=\"https:\/\/www.knowarth.com\/why-the-insurance-industry-is-embracing-digital-transformation\/\"><strong>Source<\/strong><\/a><\/p>\n<p style=\"text-align: justify;\"><strong>The phases in which digital transformation takes place in the insurance industry can be classified as-<\/strong><\/p>\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Evolving\"><\/span><strong>1. Evolving:&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">Insurance firms have just begun to recognize the potential of digital transformation. They work on several initiatives for automating their processes and calibrating the business model to meet their business requirements.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Matured\"><\/span><strong>2. Matured:&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">Insurance firms use advanced technologies and enterprise portal solutions for integrating emerging trends for rapid product development and launch.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Optimized\"><\/span><strong>3. Optimized:&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">The insurance firms are working towards futuristic solutions using newer technologies by analyzing integrated systems and innovative products that can transform the experience of the stakeholders.<\/p>\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Technological_Trends_in_Insurance\"><\/span><strong>Technological Trends in Insurance<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"i_Artificial_Intelligence\"><\/span><strong>i. Artificial Intelligence<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">Customers have always looked for personalized experiences when it comes to purchasing a P&amp;C (property &amp; casualty) insurance. <a href=\"https:\/\/esds.co.in\/artificial-intelligence\"><strong>Artificial Intelligence<\/strong><\/a> has been able to offer the insurer the ability to create unique experiences, thereby meeting the high-speed demands of modern-day consumers. By using AI, insurers can improve claims turnaround times and change the underwriting process. AI also enables the insurers to access the data fasters and minimize the human element, which could lead to more accurate reporting in shorter periods. The initial impact of AI will be related to improving efficiencies and automating the existing customer-facing underwriting and claims procedure. With time, its impact is going to be more profound as it will be able to identify, assess, and underwrite upcoming risks and identify new sources of revenue.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ii_Machine_Learning\"><\/span><strong>ii. Machine Learning<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">Machine learning will improve as well as automate claims processing. When files are stored in digital form and are accessible via the Cloud, they can be analyzed by using pre-programmed algorithms, thereby improving speed and accuracy. The automated review will impact not just claims, but can also be used for policy administration and risk assessment. The insurance companies can use machine learning-powered tools that can be used for consolidating insights from massive volumes of large-varied data. Machine learning can also be used for models like customer lifetime value (CLV) with the help of customer behaviour data for forecasting the retention and cross-buying as well as all critical factors present in the company&#8217;s future income. Machine Learning can also help insurers in predicting the likelihood of a particular customer&#8217;s behaviour.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"iii_IoT\"><\/span><strong>iii. IoT<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">IoT can help in automating the data sharing done by the consumers to the insurance firms. Insurers can work on the data obtained from the <a href=\"https:\/\/esds.co.in\/iot\"><strong>Internet of Things<\/strong><\/a> devices like components of smart homes and wearable technologies for better-determining rates, mitigating these risks and preventing personal losses. IoT is also going to strengthen the insurance industry with first-hand data, thereby improving the accuracy of risk assessment, giving the insureds more authority to impact their policy pricing directly.<\/p>\n\n\n<p><strong>Challenges for Insurers in\nEmbracing Digital Transformation<\/strong><\/p>\n\n\n<p style=\"text-align: justify;\">The insurance executives believe that technology might help them to improve their competitiveness and customer loyalty while cutting down on costs and boosting growth. In order to achieve a successful digital task, the insurers go through several hurdles before successfully implementing it.<\/p>\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Below_are_the_top-5_digital_transformation_challenges_that_insurers_face_today\"><\/span><strong>Below are the top-5 digital\ntransformation challenges that insurers face today-<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Business_Growth_Through_Customer_Experience\"><\/span><strong>1. Business Growth Through\nCustomer Experience<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">Insurers are presumed to deliver omnichannel solutions across mobile, web, chatbots, and customer call centres for providing the customers with a seamless experience whenever and wherever needed. The agents and brokers have a significant role in the insurance industry, but most of the agent portals are going through poor customer experiences. For an insurance-like competitive market, the performance of agents and broker is crucial for acquiring newer customers and retaining the existing ones. The insurance executives hold a new mandate regarding the optimization of experiences of their teams. The top-priority agenda rests with an easy-to-use and user-friendly portal.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Pacing_Up_Time-to-Market_and_Beating_Insurtech_Competitors\"><\/span><strong>2. Pacing Up Time-to-Market and\nBeating Insurtech Competitors<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">Insurtech has disrupted the insurance business to a great extent. The advantages of data analysis and new technologies such as GPS car tracking or activity tracking present on the wearables has enabled the Insurtech to transform the market with more modern solutions and better customer experiences. Despite the slowing down of the startup activity in the industry, Insurtech still manages to drive the future of this industry. The most significant challenge that lies with traditional insurers is to map their experience with new ways for connecting customers, policyholders, agents as well as partners. The mix of insurers with customers needs to be done with speed, agility and the right time to market.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Delivering_Seamless_Experience_Across_Nations\"><\/span><strong>3. Delivering Seamless Experience\nAcross Nations<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">Today, most of the insurance companies are operating across different countries. The companies need to ensure that they are providing a seamless experience across the states. Each country has got its own set of regulations, and the insurers need to adapt their policies and procedures that are compliant everywhere. The challenge for the insurance companies operating in multiple countries is the ability to customize and adjust their business and user experiences quickly to comply with different kinds of federal or state policies.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Ensuring_a_Connected_Digital_Ecosystem\"><\/span><strong>4. Ensuring a Connected Digital\nEcosystem<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">With rising competition, many insurers are expanding their businesses and service offerings by plugging other companies in the existing ecosystem. A connected ecosystem can make the business processes complicated, and insurers need to connect all the different components of the ecosystem and ensure a smooth experience for customers, brokers, agents, and partners.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Maintaining_Legacy_Systems_and_Increasing_Backlogs\"><\/span><strong>5. Maintaining Legacy Systems and\nIncreasing Backlogs<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n<p style=\"text-align: justify;\">Innovation is an essential component for insurers to remain competitive. Most of the matured insurance companies are still rely on their complex and disjointed legacy business systems. These consume both financial as well as human resources, thus, hampering the innovation process.<\/p>\n<p><\/p>\n<p style=\"text-align: justify;\"><em>There has been a transformation<br>\nin the industry in terms of both- the approach used and the strategy formed.<br>\nThe automation process of claims management, policy updates and compensation<br>\nhave evolved significantly with advancements taking place in the field of<br>\ndigitalization. This is certain that the insurance providers who&#8217;re going to<br>\nadopt early to the digital era will are going to have a competitive edge.<\/em><\/p>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>The insurance industry is gaining benefits of digital transformation in several ways to mitigate the complex challenges that the industry faces from consumers, regulatory and digital landscapes. The leaders in this industry are looking to develop digital enterprise portals that can be built to meet future needs. Benefits of DX to Insurance Companies i. Easy&#8230; <\/p>\n<div class=\"clear\"><\/div>\n<p><a href=\"https:\/\/www.esds.co.in\/blog\/how-the-insurance-industry-is-embracing-digital-transformation\/\" class=\"gdlr-button small excerpt-read-more\">Read More<\/a><\/p>\n","protected":false},"author":61,"featured_media":10787,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[2067],"tags":[1810,1602,2119,2221,1813,1340,1604,1570,2220,661,149,1486,1334,1361,1378,1770,1831,2222,2223],"class_list":["post-10780","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-digital-transformation","tag-ai","tag-artificial-intelligence","tag-artificial-intelligence-trends","tag-benifits-if-digital-transformation-to-insurance-companies","tag-cloud-of-india","tag-digital-india","tag-digital-transformation","tag-digital-transformation-process","tag-dx","tag-enlight-cloud","tag-esds","tag-industrial-internet-of-things","tag-internet-of-things","tag-iot","tag-iot-benefits","tag-iot-service-providers","tag-machine-learning","tag-phases-of-dx","tag-technological-trends-in-insurance"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/posts\/10780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/users\/61"}],"replies":[{"embeddable":true,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/comments?post=10780"}],"version-history":[{"count":7,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/posts\/10780\/revisions"}],"predecessor-version":[{"id":10791,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/posts\/10780\/revisions\/10791"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/media\/10787"}],"wp:attachment":[{"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/media?parent=10780"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/categories?post=10780"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.esds.co.in\/blog\/wp-json\/wp\/v2\/tags?post=10780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}